PatientTouch Communications2.9.31 - App Store

The PatientTouch(R) system is a Mobile Care Orchestration(TM) solution that enables you to orchestrate people, processes, and data in real time.

By connecting frontline clinicians to their patients, care team, and existing EHR infrastructure, the PatientTouch system improves safety, quality, efficiency, and nursing satisfaction, while reducing costs. Ultimately, the PatientTouch system allows you to spend more time on direct patient care.

The PatientTouch platform delivers Positive Patient Identification (PPID) workflows, clinically contextual communications, and configurable care interventions. With the PatientTouch system, you can leverage a single, easy to use device for:

. Medication Administration-PPID barcode medication administration through intuitive workflows designed with clinical depth to ensure patient safety and adherence to the seven-rights

. Specimen Collection-Enforce patient identification and care verification, document in real time, and optimize care team workflows to increase safety, accuracy, and efficiency of lab order processing and fulfillment

. Infant Care-Ensure accurate mother and baby matching, safety of breast milk feedings, and accuracy of breast milk labeling

. Care Interventions-View, collect, and document vital signs, I/O, hourly rounding, assessments, and clinical procedures in real-time

. Communications-Facilitate care team collaboration through clinically contextual communications.

. Facilitates patient assignment, alert management, and care delivery planning

The PatientTouch system is fully HIPAA compliant and communicates directly to your existing HIS infrastructure via secured wireless networks.

To use the PatientTouch application, your healthcare facility needs to license the PatientTouch system. The PatientTouch system includes an authorized server that is integrated with other hospital systems and the PatientTouch electronic mobile medication appliance (eMMA(TM)) handheld. Innovated with the Apple iPod Touch(R) at its core, the eMMA handheld is designed for the clinical environment and meets the needs of hospital regulations.

Learn more at patientsafesolutions.com

Version History Voice integration enhancements
For additional release information please contact your PatientSafe Solutions technical representative. 2.9.31 11/05/2020 Voice stability fixes.

For additional release information please contact your PatientSafe Solutions technical representative. 2.9.24 03/24/2020 Stability fixes and Support for iOS 13. Please see release notes for additional details. 2.9.23 10/22/2019 To learn about notable new features, bug fixes and stability improvements in an update, please see release notes on the PatientSafe Customer Portal. 2.9.22 01/22/2019 - App hangs and call screen appears frozen.
Please see release notes for more information. 2.9.17 04/30/2018 - App hangs and call screen appears frozen.
Please see release notes for more information. 2.9.16 04/27/2018 - Improved logging for diagnostics
- Improved performance in handling large inbox rosters
- Enhancements to fix crashing caused by spotty network conditions
Please see release notes for more information. 2.9.15 03/19/2018 Bug fixes, please see release notes. 2.9.7 11/14/2017 Enhanced alert integration capabilities 2.9.6 09/07/2017 - Application connectivity enhancements
- Bug fixes 2.9.5 05/03/2017 Communication routing enhancements
Improvements to workflow dialog behavior
UI enhancements in response list items
Various bug fixes

Release notes are available on the PatientSafe Solutions Customer Portal. 2.9.4 12/19/2016 - Presence update enhancements
- Call handling bug fixes for multiple incoming calls
- Integration enhancements

For additional details please see customer facing release notes 2.8.8 08/18/2016 - Phone tab does not work in VOIP only mode while app is in the idle mode
- Special characters in password not handled correctly
- Call Forwarding button missing
- Getting " User is busy .." voice message by calling to a user that is logged in and not on any other calls

Please see release notes for more details. 2.8.4 06/08/2016 New:
-Phone Button Displays in Security Mode for Urgent Calls

Resolved:
-Extension number stays on the dial pad screen when user enters it manually.
-Call goes to speaker when user receives a text message while on a call.
-Application may freeze when user selects View on incoming iOS notifications set to “Alert”.

Please see release notes for further information. 2.8.2 05/06/2016 Fixed interface bug where keyboard was shown incorrectly. 2.7.16 03/15/2016 This release now supports enterprise messaging and voice. In addition, this release includes enhancements to authentication and the user interface. Please see the release notes for more detailed information. 2.7.15 02/08/2016 This release includes minor bug fix to improve voice communications connectivity. 2.6.18 11/18/2015 This release includes minor bug fix to improve voice communications connectivity. 2.6.17 10/01/2015 Please see release notes. 2.6.16 07/28/2015 Please see release notes. 2.5.20 04/27/2015 2.5.19 04/06/2015 2.5.18 03/27/2015